Privacy Policy

1. Introduction

Keystone Web Design ("we," "us," or "our") operates as a web design and hosting service provider. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of information:

• Personal identification information — name, email address, phone number, business name, and mailing address provided when you fill out our contact form or engage our services.
• Technical data — IP address, browser type, operating system, referring URLs, and pages visited, collected automatically when you access our website.
• Business information — details about your business, including your existing web presence, business description, and service offerings, provided to us for the purpose of building your website.
• Payment information — billing details processed through our third-party payment processor. We do not store full payment card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

• Build, deliver, and maintain your website and hosting services
• Respond to inquiries, provide quotes, and communicate about your project
• Process transactions and send related information, including purchase confirmations and invoices
• Send administrative information, such as changes to our terms, conditions, and policies
• Improve our website and the quality of our services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect information sent by your browser as part of a web page request.

5. Third-Party Services

We use the following categories of third-party service providers who may receive your information only as necessary to perform their services:

• Hosting & infrastructure — Cloudflare and similar providers for website delivery and security
• Email communication — for client correspondence and notifications
• Payment processing — third-party processors for billing and invoicing

Each of these providers has their own privacy policies governing how they handle data. We encourage you to review those policies.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data, subject to certain exceptions
• The right to opt out of certain uses of your data

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.